Services included
Discover what we do best. All our services included in our managed IT plans to offer you a complete, turnkey solution.
IT monitoring
Real-time vigilance — using our monitoring tools, we watch over the health of your IT infrastructure 24/7. We ensure the integrity of your servers, computers and networks to guarantee an always-operational infrastructure.
Proactive and Secure Maintenance
Our preventive approach detects anomalies before they become failures. You benefit from total responsiveness and optimal business continuity, without suffering service interruptions.
End-user support
Technical support is the pillar of IT management. To guarantee maximum efficiency, we put people at the heart of our interactions with responsive technicians who adapt to your daily needs.
Direct Communication Channels
Stay connected to our experts via phone, email or directly from your workstation, Monday to Friday (8:30 AM – 12:30 PM / 1:30 PM – 6:30 PM). This flexibility ensures rapid assistance and efficient incident resolution so your productivity is never slowed down.
On-site visits
Proximity first — although most incidents are resolved remotely, a physical presence is sometimes essential. Our technical teams travel quickly across Île-de-France to ensure the repair of your equipment.
Complete and Local Assistance
We intervene directly at your premises to resolve complex hardware or network issues. This on-the-ground responsiveness ensures the smooth operation of your infrastructure and personalised assistance as close to your users as possible.
Workstation setup & reinstallation
Controlled deployment of your workstations — the performance of your IT estate relies on rigorous preparation. We configure each computer with the software and tools specific to your business to guarantee equipment that is ready to use from installation.
Turnkey Commissioning
Once your workstations are optimised, we schedule an on-site intervention for immediate availability. You enjoy a smooth installation, with no wasted time, allowing your employees to stay focused on their activity.
Antivirus
Effectively secure your IT estate with our centralised management solution. We remotely manage your updates, scans and protection policies to block cyber threats before they reach your data.
Automated and Rapid Deployment
For total peace of mind, installation is done automatically and remotely across all your workstations. You benefit from robust protection, without interrupting your business, ensuring security and compliance.
Backup
Guaranteed Security, Backup is the essential pillar for sustaining your IT infrastructure and protecting your critical data against any incident. AGYTEK deploys solutions covering a wide technical scope to ensure rapid file recovery in all circumstances.
Total Compatibility for Your Data
We secure your entire ecosystem, whether it's Microsoft 365 environments (Teams, SharePoint, OneDrive) or Google Workspace, and Windows and Linux servers. It's the assurance of complete protection, adapted to the diversity of your work tools.
Project management
Supporting your evolution, A high-performing IT estate must constantly evolve to remain competitive. AGYTEK supports you at every stage of your digital projects, from strategic objective definition to the final delivery of your solutions.
Operational Mastery and Results
We apply rigorous management principles to ensure your schedule is met and your resources are optimised. This structured approach ensures cost control and the success of your IT transformations with complete peace of mind.
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